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Warranty Information - Eagle Compact - (Powered by CubeCart)
Warranty Information
Continue to Warranty Types
MINI MISER Lithium Battery

Eagle Compact Buggy & Gel Battery Warranty

Eagle Compact warrants to the original purchaser that this electric golf walking cart is free from any defects in materials and workmanship for the period of the warranty support you have purchased and warranty does not include general wear and tear due to the usage of the buggy .The warranty period option we have avaiable for a new purcahsed cart are as followed:

- 3 months part and labour warranty

- 6 months part and labour warranty

- 12 months parts and labour warrantty

- 12 months parts and labour warranty on the buggy and 6 months manufacturers warranty on the gel battery.

During the warranty period Eagle Compact will perform repairs or effect replacement at their option with no cost to you other than the shipping costs to and from our service facility. This warranty will be considered VOID if the cart is found to have been subjected to unauthorised alterations, accident damage, abuse or damage by your failure to operate the cart in a reasonable manner.

The Battery warranty is provided under the written warranty of the battery supplier and any battery problems should be directed to Eagle Compact. Eagle Compact coordinates any warranty claim on the battery. If for any reason the battery needs to be replaced during its warranty period, the warranty does not begin again. The warranty is from the original purchase date. If a new battery or other part is purchased from Eagle Compact the warranty will start from the date of purchase. 
 
To request warranty repairs (or non-warranty service) please call or email the distributor in your country or region (phone numbers listed below). Upon receipt of your telephone call we will determine the best and quickest method to address the issue. As there are only a few replaceable and working parts on your cart, it could be both cost and time effective to send you the part for replacement.
 
The Retailer or wholesaler outlets for the Eagle cart are not authorised to modify this warranty in any way, perform warranty repairs or to exchange any parts without the written consent of Eagle Compact.
 
In the case of warranty repair requests please provide us a short note explaining the difficulty you are experiencing. Send this by fax, email   service@eaglecompac.com.au or call.  If your Eagle Compact should be found to require repairs outside the warranty coverage, Eagle Compact will notify you of the estimated cost of repair. Upon your authorisation we will perform the repair.
 
All buggies requiring warranty repair should be sent to Eagle Compact. Eagle Compact has a door to door pickup and delivery service option. Please call your country/region distributor.
 
All warranties implied by law, including warranties of merchantability and fitness for particular purposes, are limited to the period specified at purchase. In no event shall Eagle Compact be held liable for incidental or consequential damages due to the breach of this warranty or other warranties implied by law.
 
Some States/Provinces do not allow limitations on how long an implied warranty lasts nor do they allow the exclusion of incidental or consequential damages. The above stipulated limitation and/or exclusion may not apply to you.
 
This warranty gives you specific legal rights, and you may also have other rights, which may vary from State/Province to State/Province.
 
 

Mini Miser Lithium Batteries


Standard and Extended Range PO4 Lithium Battery (LiFEpo4) Warranty (2000 Rounds of Golf) (valid for sales made after 01/10/13)

The Mini Miser PO4 lithium battery and charger are both covered by a full 2 years warranty from the date of purchase. In addition to the standard 2 years warranty, Mini Miser now offer an additional 3 year limited warranty (Total 5 years) on the battery excluding the charger (Battery Only). In order to qualify for the 5 years limited warranty please register your warranty by returning the warranty card included in your battery purchase or alternatively online or via email.
 

Standard Comprehensive 2 years Warranty Information

 Mini Miser PO4 battery will be free from defects in material and workmanship under normal use and service for two years after date of purchase. If your battery or charger fails within the first 2 years periods due to a manufacturing fault we will repair or replace the battery or charger free of charge.

Subjected to the following conditions:
·         This guarantee does not cover failure due to mechanical damage from dropping or impact.
·         If the battery or charger or its connection system has been modified or altered in any way.
·         If the battery’s security label has been removed or tampered with.
·         If the serial number on either the battery or charger has been removed or defaced. (Serial No. is a sticker located on the battery itself)
·         If an incorrect charger has been used to charge the battery
·         Any claim must be supported by a till or computer generated proof of purchase.
 

Extended additional 3 Years limited Warranty Information for Standard and Extended Range PO4 Battery 

If your battery fails during year 3 you are able to buy a new replacement for 50% of the then advertised price of the battery.
In year 4 you can buy a new replacement for 70% of the then advertised price of the battery.
In year 5 you buy a new replacement for 85% of the then advertised price of the battery.
Please note that if you have purchased a 36 hole battery the battery is only covered to complete 18 holes after the first two years. This is purely down to the nature of the lithium-ion technology.

Universal Lithium Battery Warranty (600 Rounds Of Golf)

Standard Comprehensive 1 years Warranty Information

Mini Miser universal lithium battery will be free from defects in material and workmanship under normal use and service for one years after date of purchase. If your battery or charger fails within the first 1 year period due to a manufacturing fault we will repair or replace the battery or charger free of charge.

Subjected to the following conditions:

·         This guarantee does not cover failure due to mechanical damage from dropping or impact.

·         If the battery or charger or its connection system has been modified or altered in any way.

·         If the battery’s security label has been removed or tampered with.

·         If the serial number on either the battery or charger has been removed or defaced. (Serial No. is a sticker located on the battery itself)

·         If an incorrect charger has been used to charge the battery

·         Any claim must be supported by a till or computer generated proof of purchase.


Additional Lithium Battery Warranty Information 

All Mini Miser battery has a built in safety device, the battery management system (BMS) to protect your battery from over discharge - a condition that could seriously shorten the life of your battery. In normal circumstances this BMS will not activate but if your battery is left in the discharged condition for more than 2 weeks the BMS may activate to prevent charging to protect the battery. Once it is activated the battery will automatically shut down and will not charge. If this happens, please contact Mini Miser to arrange for your battery to be returned to be reset. If it is found that your battery did activate the BMS protection device, even though your battery can be reset again, it’s designed life expectancy could have been affected. As a result Mini Miser would not be able to honour the remaining guarantee and the warranty will be classified as void.

Any repairs or replacements made without charge do not carry a new warranty beyond that of the original purchase. The warranties contained herein are offered as an extra benefit and you must supply a proof of purchase when claiming under warranty.

Your serial number can be found on the side of the battery with a series of letters and numbers.


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